Reguly
Reguly Docs

Account

Billing

Reguly uses Stripe for monthly or yearly billing. In the billing area you see your current plan, recent invoices, your payment provider and you can switch plan, cancel or reactivate.

What you see here

  • Current plan: Which plan you use, what it includes and when it ends/renews.
  • Payment provider: Which card is on file (only the last 4 digits visible). You can change the card here.
  • Invoices: All previous invoices with PDF download.
  • Plan change: Buttons for upgrade, downgrade, cancellation.
  • Plan comparison: Which features are in which plan.

Step by step: switch plan

  1. 1

    Open the billing area

    In the dashboard under 'Account → Billing'. You see an overview of your current plan.

  2. 2

    View comparison table

    Click 'Compare plans'. Reguly shows all plans (Free / Standard / Pro / Enterprise) with included features.

  3. 3

    Pick a plan

    Click 'Upgrade' or 'Downgrade' on the desired plan. You see a cost preview (prorated or from the next billing period).

  4. 4

    Confirm

    On upgrade payment is taken immediately and new features are available right away. On downgrade the change takes effect at the end of the current billing period — you keep all features until then.

Step by step: change card

  1. 1

    Click 'Change payment method'

    You are forwarded to a secure Stripe form.

  2. 2

    Enter new card details

    Reguly stores no card data — everything runs directly with Stripe.

  3. 3

    Confirm

    Stripe verifies the card with a 0.01 € test charge that is refunded immediately.

Invoices and tax

Invoices are created monthly or yearly (depending on billing interval) as PDF and sent to your master-data compliance email inbox. In the billing area you also find them for download.

  • Invoice recipient corresponds to the legal data from the brand profile.
  • VAT ID is automatically validated and shown on the invoice.
  • Reverse-charge (for EU B2B outside DE) is applied automatically when you provide a valid VAT ID.

Consolidated invoice possible

When your company has multiple Reguly accounts, we can create a consolidated invoice. Write to us — we set this up manually.

Cancellation

You can cancel any time at the end of the current billing period. The plan stays active until then; afterwards the account is moved to free mode (master data remains visible, no access to Pro features).

Full account deletion only happens when you actively request it — for GDPR reasons we keep data 30 days as a recovery buffer.

FAQ

What happens if my card fails?
Stripe retries the charge up to three times over seven days. You receive an email when an attempt fails. After three failures the account is paused — you can immediately add a new card and the charge will be retried.
Can I pay by invoice?
In the Enterprise plan, yes. Please contact us for a quote.
Are VAT and reverse-charge calculated automatically?
Yes. Reguly uses Stripe Tax and validates VAT IDs in real time. You do not need to handle this yourself.
How does a mid-cycle upgrade work?
You immediately pay the prorated difference for the rest of the current period. In the next cycle the full new plan is charged.

Related pages